We have produced this guide to inform tenants of the procedures and requirements relating to a typical tenancy. It is important that you read it carefully so as not to delay the securing of a property.
Please note that the charges listed below are the MAXIMUM fees that will be applied depending on your circumstances and the number of tenants. We aim to be as transparent as possible when disclosing our services, procedures, and fees. Whilst every care is taken, changes such as seasonal promotions, do occur so contact your lettings branch directly for an accurate assessment of your rental needs.
TENANCY APPLICATION AND REFERENCES
When a suitable property has been found, ALL persons aged eighteen or over are required to complete an application form and will be named on the Tenancy agreement. We will take up references on behalf of our client, your landlord, which will include a credit check, and employer’s reference, an accounts reference if applicable and a previous or current landlord reference. A payment to indicate your commitment is required when you submit your application and is held against fees and expenses incurred if you withdraw from the property. If your application is successful, this payment will be deducted from the total payment required to move into the property. Our agency fee is non- refundable should your application be unsuccessful or withdrawn in certain circumstances, the details of which are set out in the Heads of Terms receipt. Please note that this payment in advance does NOT constitute a tenancy or offer of a tenancy but is proof of your intention to proceed.
Before any tenancy begins, you will sign a Tenancy Agreement setting out the landlords and tenants obligations. Once the Tenancy agreement has been executed by you and the landlord it is binding.
Before your tenancy commences, you will be required to pay a security deposit which will be a minimum of one month’s rent plus £50. This deposit is held by us as stakeholders or passed to your landlord once proof of a protection certificate has been produced.
The security deposit is held against any damages or expenses arising during your tenancy and will not be released until after you vacate the property, all rent has been paid up to date and we have written confirmation of any costs for damages from both parties. No interest on the deposit is payable to either party.
TENANCY DEPOSIT PROTECTION
When you pay a security deposit your landlord or agent must protect it using a Government authorised Tenancy Deposit Scheme. This is to ensure you get all or part of your deposit back when you are entitled to it and any disputes will be easy to resolve. Within 30 days of paying your deposit your landlord or agent is required to give you details of how your deposit is protected. This includes the contact details of the tenancy deposit scheme and what to do if there is a dispute at the end of the tenancy.
WHEN DO YOU SIGN AND WHAT DO YOU PAY?
Once all references have been received and approved, a date will be agreed to sign the contract and to collect keys from the office.