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Contact Us – James Douglas Sales & Lettings
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Contact Us

If you have a question regarding property give us a call or pop in for a chat. The kettle is always on. We look forward to seeing you.
Contact Us
You can pop in to our show room or drop us an email or give us a call.
Phone
Fax
E-MAIL
Address
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Cardiff 02920 456 444  |  Pontypridd  01443 485000

0871 528 9195

CARDIFF : 1, St. Martin’s Row, Albany Road, Cardiff CF24 3RP

PONTYPRIDD : 1 Church Street, Pontypridd CF37 2TH

Specific Contact Information
Complaint Information

James Douglas takes all feedback very seriously, and appreciates the time that people take to send it to us, especially if it is a complaint. We would rather hear from people to receive the feedback if you feel that we have not performed to the standard that we would wish to than never being given the chance to improve ourselves. If you have a complaint then please get in touch with us and we will do everything we can to address your issue.

Complaints email: complaints@james-douglas.co.uk

However if you feel that we cannot address your issue appropriately, we follow the guidance of the lettings Kite Mark, NALS and the lettings professional body ARLA and have a thorough complaints procedure in place which can be read here.