Estate & Letting Agents for South Wales

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Max Simpson 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
About 6 years ago I became an accidental landlord when I was unable to sell a leasehold property. I didn’t have the time to become heavily involved in managing the tenancy and so I got Seraph to manage the property for me.

During that time they dealt with absolutely everything that cropped up with the tenant, whether it was admin, renewals of contracts or problems with the property. There was never any delay, and anytime they contacted me to advise me of a problem, there was already a solution in place with all costs fully transparent. Furthermore, if ever I had a concern I was always able to speak to someone on the telephone, or would have an emailed replied to on the same day.

Thankfully I was recently able to sell the property and so the obvious choice for me was to use James Douglas for the sale. They listed it, found a buyer and then managed the transaction. It ended up being fairly complex with one mortgage provider deciding they were not willing to lend. They went above and beyond and helped to find another lender, not to mention helping to get the endless documents required from the freeholder. We’ve recently completed and I can honestly say of it hadn’t been for Seraph the sale would have fallen through.

Whether you are a landlord looking to have a property managed, or you are looking to sell a property, I wouldn’t hesitate to recommend Seraph and James Douglas.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Billy Moore 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience applying for a bed in a house share. Alisha was very helpful and communicative throughout.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Madoc Constantine 
 
 
 
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Alisha and her team were amazing helping me and my partner to get a flat. 5 stars just brilliant
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Saideswar Yerragani 
 
 
 
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I'm happy with the service provided by Alisha and my experience with James Douglas Sales and Lettings, I'm greatly appreciate
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Onome Taunu 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Alisha Payne while applying for a one-bedroom property. She was professional, friendly, and efficient throughout the entire process. Alisha kept me informed at every stage, responded promptly to my questions, and made the application process straightforward and stress-free.
Her excellent communication and willingness to help were greatly appreciated. I would highly recommend Alisha to anyone looking for a smooth and positive letting experience.
Thank you, Alisha, for your support and assistance.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Clare Evans-Lees 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They have been supportive through the process and had good communication with us. Highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Holly Engstrom 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Initial process was great, called them up and made a booking the following day in Cardiff. When I arrived I was shown around by Adam, who highlighted the key features in the property and explained the application process if we wanted to proceed. He happily answered any questions I had about the area and even made further recomendations about other properties close by incase it wasn't the one. Later the same day he instantly responded to my email and explained what to do next, which really helped me feel less stressed about completing the application. Would highly recommend James Douglas and I want to say thank you to Adam, you've been a big help:)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nishan Deep Khadka 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Adam was professional, friendly, and helpful throughout the viewing and application process. We really appreciate his support so far and would recommend him based on our experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joseph Eynon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Alisha Payne from James Douglas has been amazing throughout the rental process, with this being the first rental property outside of student rentals it has been a breath of fresh air with the professional and supportive assistance that Alisha and the rest of the team have provided. Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Thanks to Adam, I had a beautiful and stress free experience from when I saw the property on rightmove up until when I moved in today.
  
 
  
 
 
 
 
    
 
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