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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Jame Douglas’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘James Douglas or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1, St. Martin’s Row, Albany Road, Cardiff CF24 3RP. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Pages visited, computer IP address and Name. No sensitive information will be stored or passed on to third party companies.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Promotional Terms and Conditions

Terms and Conditions – Rightmove Campaign – Free EICR

1st June 2023

1) The free Electrical Installation Certificate Report (EICR) Promotion (“the Promotion”) is offered by Seraph Estates (Cardiff) Ltd T/A James Douglas Sales and Lettings (“the Promoter/us/we”) whose registered address is 1 St Martins Row, Albany Road, Cardiff, CF24 3RP.

 2)   The Promotion will be available for a limited time only from 1st June 2023 (“Start Time”) and shall automatically terminate no later than at 23:59 hrs on 30th September 2023 (“Closing Time”).

3) The Promotion is open to eligible customers only. An eligible customer is one who is 18 years or over and whose property is not listed as for let with the Promoter, including employees of the Promoter and their associates but excluding any other persons who are connected in any way to this Promotion (“Customer”). Proof of age and identity may be required. 

4) Customers can participate in the Promotion by entering into a fully managed agreement with a participating James Douglas Sales and Lettings branch (“the Agreement”), all between the Start Time and Closing Time.

5) The EICR offer is based on our standard management fee of 12%+VAT (the “Offer”).

6) Our management fee will be set out in the Agreement.

7) Customers may receive the Offer on any number of properties, providing they have signed a fully managed agreement.

 8) By entering into the Agreement you are agreeing to be bound by the terms of the Agreement. 

10) For any clarification about the Promotion, please contact the Promoter at: [].

12)  The Offer is not transferable and not exchangeable for cash (whether in part or whole) or any other offer. 

 13)  The Offer is not applicable to any other fees, including but not limited to the cost of preparing the EPC (Energy Performance Certificate) or for any other services offered by James Douglas Sales and Lettings, which will all remain payable in full and in accordance with their respective signed terms/agreements (as applicable).

14)  In the event of unforeseen circumstances, The Promoter reserves the right to amend or withdraw the Promotion at any time without notice.

15)  By taking part in this Promotion you accept these Terms and Conditions. The Promoter reserves the right to refuse to award the Offer to anyone in breach of these Terms and Conditions. 

16)  By participating in the Promotion you give consent for your contact details to be used for the purposes of the Promotion and to facilitate us making contact with you. 

17)  The only personal data the Promoter will process about you for the purposes of the Promotion are your contact details. The Promoter will process your contact details fairly and lawfully and in accordance with the principles of the Data Protection Act 2018 and any subsequent Data protection laws. Save where required by law or Court Order to share your personal data with a third party, the police or other law enforcement authorities, The Promoter will only use your personal data for the purposes of the Promotion and will not share your personal data with third parties (except as permitted by these Terms and Conditions).

18)  The Promoter reserves the right to refuse any instruction and its decision on the Promotion shall be final and binding and no correspondence will be entered into.

 19)  The Offer cannot be used in conjunction with any other offer.

20)  These Terms and Conditions shall be governed by English and Welsh law and the English/Welsh courts shall have exclusive jurisdiction.