Our team is our best asset, each with their own skill-set and specialising in either, sales or lettings. Covering South Wales and based between our Cardiff, Newport and Pontypridd offices, we can help with all your property needs, whether you are looking to buy, sell, rent or let. Our property specialists can help you every step of the way.
Douglas is the Managing Director of James Douglas and sister Company My Student Living. He has a passion for improving the Private Rented Sector and has taken on many roles to push this forwards. He studied to PhD. level in Astrophysics at Cardiff University before deciding his true fate was in property. One of his main goals is to improve standards of service to landlords and tenants and using technology on how to get higher standards whilst keeping things cost-effective.
Douglas Haig
Managing Director
Sarah’s role crosses companies, as she oversees James Douglas, My Student Living & Seraph Property Management. A highly influential member of James Douglas, Sarah contributes daily to the ongoing successes and deals with the ever-changing environment of legislation that faces the property industry. Sarah ensures all standards and projects remain at the highest possible level and is at the forefront of business change, including acquisitions. Sarah loves spending time with her family and travelling.
Sarah Evans
General Manager
Olly, our Head of Lettings, oversees both James Douglas and My Student Living brands, assisting tenants and landlords with all rental queries in Wales. He identifies market trends and swiftly communicates them, ensuring excellent service for both parties. Specializing in rental valuations, including complex setups and commercial builds, Olly also enjoys family time, long dog walks, and exploring new restaurants.
Oliver Manifold
Head of Lettings
Bernie, our Head of Sales, brings over 16 years of experience in the property industry, covering property management, corporate, lettings, and sales. Fully qualified with ARLA/Propertymark and Rent Smart Wales, she manages both Nuttall Parker and James Douglas Sales teams, ensuring top-quality property listings at optimal prices. Outside of work, Bernie loves exploring new countries and cities, walking her Cockapoo ‘Pickle,’ gardening, and spending time with family.
Bernadette Lovitt
Head of Sales
Matthew, our Senior Sales Negotiator at the Pontypridd branch, has been in estate agency since 2016, gaining experience with both independent and corporate firms in the Pontyclun/Pontypridd areas. He handles property valuations, photography, viewings, sales negotiation, and progression with James Douglas. Outside of work, Matthew is a passionate Liverpool FC fan but is happy to assist Manchester United supporters as well. He also enjoys spending time with his 8-year-old daughter.
Matthew Birt
Senior Sales Valuer
Meet Tyler, our Cardiff sales team leader with nearly a decade of experience in property sales, service, and conflict resolution. He makes the selling process smooth and stress-free for everyone, whether you're new or experienced. Tyler is also working towards a Level 3 qualification in residential sales and lettings, showcasing his dedication to excellent customer service.
Tyler Lewis
Senior Sales Valuer
Tony is our Sales Negotiator and has joined Nuttall Parker in 2015 after a successful career in the printing and advertising industry. Nuttall Parker was acquired by James Douglas and The Seraph Group in 2020. Tony is always out and about busy accompanying viewings and liaising with vendors and buyers. He is constantly enthusiastic and his focus on customer service has developed excellent relationships with clients. On weekends off Tony can be found on one of the mountain bike trails in South Wales
Tony Alonzi
Senior Sales Negotiator
Dave is our Sales Valuer and Lister, who joined Nuttall Parker in 2020 which was acquired by The Seraph Group later that year. Dave's drive and ambition for sales translates perfectly to our clients, when he visits properties for valuations and take-ons. He prepares all the floor-plans and professional photography so our properties are portrayed in the best possible light. Dave's background is a mixture of corporate, independent, sales and lettings and is a key player in the team.
David Ramsay
Senior Sales Valuer
Hannah, our Lettings Negotiator, brings over a year of industry experience, with a background in private student accommodation. Her excellent client care and communication skills are backed by a Business Administration Level 2 and Rent Smart Wales Agent License. Passionate about lettings and aspiring to branch into sales, Hannah enjoys staying active with country walks with her boyfriend and their dog, traveling with friends and family, and exploring new restaurants.
Hannah Green
Lettings Negotiator
Kelsey is our Lettings Valuer at the Pontypridd office, covering Rhondda Cynon Taff and the South Wales Valley. Since 2018, she has used her expertise to help landlords achieve optimal rental yields and find the best tenants. As a landlord herself, Kelsey understands the market’s complexities and applies her experience in sales, lettings, and property management to her role. Qualified with Rent Smart Wales and Safeagent, Kelsey is dedicated to her profession. Outside of work, she enjoys investing in property renovations and spending time with her son.
Kelsey Curtis
Lettings Valuer
Meet Adam Severn, our enthusiastic Lettings Negotiator in Newport. With 18 months in estate agency and a sales background from West Wales Pembrokeshire, Adam expertly guides landlords and tenants through their tenancy journey. He studied at UWE and gained leadership experience as a restaurant supervisor before moving into real estate.</p> <p>A Chelsea FC fan and regular at Wales games, Adam enjoys football, rugby, tennis, golf, and staying active at the gym. He also loves socializing at the pub.
Adam Severn
Lettings Negotiator
Charmaine joined the team as our Sales Progressor, wanting to get back into a career following raising two children. She has an empathetic understanding towards our clients when going through the purchase and selling of a home. Charmaine’s part time role allows her to spend quality time with her two young children and take them on a number of activities in an effort to tire them out! What you probably didn't know about Charamine is that she lives on a farm, fully embracing rural life. She is also a qualified beauty therapist!
Charmaine Thomas
Sales Progressor
Olivia holds a Real Estate degree from Oxford Brookes University and is certified under Rent Smart Wales. With two years of experience in property management, especially in student and short-term lettings, she brings both academic knowledge and practical expertise to our Cardiff branch. Olivia excels in supporting the Lettings Team with her understanding of the rental market. Outside of work, she enjoys reading, and watching documentaries. A fun fact about her is that she can build and fix PCs, as well as tackle any Excel spreadsheet challenge!